Terms & Conditions
Last updated: July 2026
These Terms & Conditions (“Terms”) govern your use of the AI Receptionist service (the “Service”), including calls and text messages handled on behalf of the businesses we serve. By using the Service or messaging a business that uses it, you agree to these Terms.
The Service
AI Receptionist provides a managed AI front desk that answers calls and messages for local service businesses — qualifying leads, answering questions from the business's own information, booking appointments, and escalating urgent matters to a person. The automated assistant identifies itself as an automated assistant; it does not represent itself as a specific human.
SMS / text messaging terms
By calling or texting a business that uses the Service, you consent to receive text messages related to your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help.
- Messages are sent only after you contact the business first (by call or text).
- We do not send marketing or promotional bulk messages, and we do not message purchased or third-party lists.
- Opting out (STOP) stops further messages; you can opt back in by texting START.
- Supported carriers are not liable for delayed or undelivered messages.
Acceptable use
You agree not to use the Service unlawfully, to harass, or to interfere with its operation. The businesses we serve are responsible for the accuracy of the information their assistant provides.
No professional advice
The assistant provides general information from a business's profile and does not provide medical, legal, financial, or other professional advice, price guarantees, or binding commitments. Appointments are requests the business confirms.
Disclaimers & limitation of liability
The Service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service.
Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above.
Contact us
Questions about these Terms? Email us at info@xpertdesk.pro.